FREQUENTLY ASKED QUESTIONS

Q. Why should I purchase from your company?
A: Here are some key reasons:
Best Quality: You will get the best-quality all-wood cabinets on the market. We use selected raw material. We
use BAKE/AC PAINT TECHNOLOGY (not all manufacture could afford to use this high-tech finish for
your wood.) AC paint absorbed inside wood through high temperature procedure to ensure long-last
effect and better anti-water/salt results.

Best Price: With our wholesale price, you will save thousands of dollars compared to a local retail store.

Best Service: We understand that our success emerges from your satisfaction, this is way we thrive to exceed all of your expectations
and provide you with the fastest, friendliest and most professional service available.

In one sentence, you can save thousands, and get the dream kitchen you've always wanted.

Q: How long does it take for order pick-up or delivery?
A: Usually, it takes 4-5 days for us to get everything ready to pick-up or ship out. Please allow 3-7 business days for trucking company delivery.
 In the event of out-of-stock items, we will contact you for reasonable design alternative, or approximate restocking time for your consideration.
 We will try our best to fulfill your order,
Stock availability changes every day, so it is a good idea for you to confirm your order as soon as possible
Orders will begin to process upon 15% deposit.

Q: Are the insides of the cabinets finished?
A. Yes.  Insides of the cabinets are in a very pretty clean color, and all the panels/plywood are cover and
polished with smooth face. They are in original wood color. They look clean and are easy to keep clean.

Q: What type of drawer glides are used?
A. Drawer glides are made of regular steel and painted in milk white to keep clean and anti-rust.
Some of the models have stainless steel with full-extension guides. 
They look awesome.

Q: Does the glass frame cabinets come with glass? Does cabinet knobs included in the package?
A: Sorry, no.  We only provide the cabinets ,If you choose glass frame to feature your kitchen,
Glass WILL NOT included in quote or available for shipping. You will need to purchase the glass locally.

Q:  I've checked your website to see the available styles. Are there any more styles to choose from? Can you customize a style for me?
A:  We are doing our best to stock the most popular styles.  We will have new every once in a while. We can't customize the styles.

Q: What is the product made of?
A: The boxes (carcasses) of the cabinets are 1/2" Plywood and the fronts are Solid wood, we don't use any melamine, particle board or MDF.

Q: How is the product shipped?
A: We ship all of our cabinets by freight. They are packed individually on a pallet and delivered to your door. You will receive a call as to when to expect delivery. 

Q: How is the product packaged?
A: Cabinets are packaged unassembled in a box.  

Q: Are the doors, drawers, cabinet, & hardware packaged in the same pack?
A: Yes. When you purchase a cabinet you will receive all of the needed items  for its construction.

Q: What else must be purchased to complete my kitchen?
A: Toe kick is needed for all base cabinets, Skins, panels & fillers may be needed, depends on your layout.

If your questions are not answered, please feel free to contact us